Help & Tutorials

Learn how to get the most out of Aspectr with video guides and answers to common questions.

Guides

In-depth articles with screenshots for every feature

Basics6 min

Getting Started with Images

Upload an image, pick platforms and formats, adjust crops with safe zones, and download every size as one ZIP.

Video5 min

Video Resizing

Turn one video into every vertical, square, and landscape ad format. Cloud processing, MP4/WebM/MOV output — unlimited on the Full Plan.

Video4 min

Frame Extraction

Pull the perfect frame from any video and export it as image ads, thumbnails, or banners — a different frame for every format if you want.

Formats3 min

Custom Formats

Create your own image or video export sizes — email headers, in-house CMS banners, digital signage — and use them like any built-in format.

Overlays5 min

Overlay Library

Manage reusable overlay presets, upload brand fonts and logos, and share assets with your team.

Overlays7 min

Image Overlays

Design overlay presets for images: text with custom fonts, logo placement, shapes with borders and edge blur, plus every keyboard shortcut.

Overlays7 min

Video Overlays

Control exactly when logos, text, and CTAs appear in your videos with the timeline editor — and learn how it differs from the image editor.

Campaigns6 min

Campaign Tracking

Your ads are exported — now make the results measurable. Consistent UTM naming, correct GA4 channel attribution, and privacy-friendly analytics for your landing pages.

Account7 min

Team Accounts

Set up a team on any paid plan: create it from Account Settings, fill up to 20 seats, and understand what Owners, Admins, and Members can each do.

Account5 min

Team Asset Sharing

Share overlay presets, custom fonts, and brand images with your whole team — who can share, how the My/Team tabs work, and how teammates copy and use shared assets.

Account6 min

Account Settings

Manage your Aspectr account: sign-in methods, password changes and resets, the Stripe billing portal, processing history exports, and how account deletion works.

Account7 min

Plans & Quota

How image outputs, video minutes, and data are counted on every plan — trial limits, warning thresholds, file-size caps, and monthly resets.

Account5 min

Signing In

Every way into your Aspectr account: Google and Microsoft OAuth, email + password with verification, password resets, and what guests can do before signing up.

Basics5 min

Understanding Downloads

What lands in your aspectr-export.zip: one folder per platform, the file naming pattern, where images and videos are processed, and how to add formats without re-uploading.

Video6 min

Mixed Uploads

Upload images and videos in one batch: how the Image/Video tabs work, what the Create As toggle does, and how to pick frames and adjust crops per format.

Overlays5 min

Brand Colors & Safe Zones

Save your brand palette once and reuse it in both overlay editors, and let per-format safe-zone guides show where platform UI covers your creative.

Video Tutorials

Step-by-step guides to master every feature

Getting Started with Image Resizing
3:00

Getting Started with Image Resizing

Learn the complete workflow from uploading images to downloading perfectly sized ad assets.

ImagesBeginner
Video Resizing + Frame Extraction
3:17

Video Resizing + Frame Extraction

Create video ads and extract static images from a single video file using frame selection.

VideoFrame Selection
Account & Quota Management
1:51

Account & Quota Management

Check your quota status, upgrade your plan, and manage your subscription settings.

AccountBilling

Free Creative Tools

Standalone utilities — no signup required

Reference

Every format spec, straight from the resizer's data

Ad Format Directory

Searchable spec tables for all 295 formats across 20 platforms: dimensions, file limits, durations, and safe-zone pixel values per placement.

Resources

Reference pages for planning ad creatives

Frequently Asked Questions

Quick answers to common questions

Quota & Usage

Aspectr tracks three quotas that reset monthly:

Images — Each generated image format counts as one. Upload 1 photo and export to 5 ad sizes = 5 images used.

Video minutes — Based on your source video duration multiplied by the number of output formats. A 30-second video exported to 4 formats uses 2 minutes.

Storage — The total data processed each month.

Your uploads don't count toward quota — only the outputs you generate.

Video quota is measured in minutes, not number of videos. The calculation is simple: video duration multiplied by the number of output formats.

Example: You upload a 20-second video and export to 3 formats: 20 seconds = 0.33 minutes × 3 formats = 1 minute used

Shorter videos and fewer formats use less quota, giving you flexibility in how you use your allowance.

You'll see a notification before processing that shows exactly how many outputs you're about to use. If you reach your limit, you can upgrade to a higher plan to continue.

We don't charge surprise overage fees — you're always in control.

Trial & Billing

Yes! New accounts get a 7-day free trial with 100 image outputs and 10 minutes of video processing. You get full access to all platforms and formats.

No credit card required. Trial quota is a one-time allowance — upgrade to a paid plan for monthly quota renewal.

Yes! Upgrades apply immediately with your new quota. Downgrades take effect at the start of your next billing cycle.

You can manage your subscription anytime from your account settings.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment provider, Stripe.

Need to pay by invoice? Contact support@aspectr.app.

All transactions are encrypted and we never store your card details directly.

Features & Processing

Videos are processed on our cloud servers and typically complete in 8-12 seconds, regardless of your plan.

Processing time may vary slightly based on video length and the number of output formats selected.

Images: JPG, PNG, WebP, GIF

Videos: MP4, MOV, WebM

We recommend using the highest quality source files for best results. The tool will warn you if your input resolution is too low for certain output formats.

The resizing workflow is optimized for desktop — managing batches of files and previewing dozens of ad formats needs the screen space. On phones, the upload flow shows a "Desktop Experience" prompt asking you to switch to a computer.

Everything else works on mobile: the help guides, the ad format directory, and the pricing page are fully readable on any device.

Yes! While Aspectr includes 295+ predefined formats across 20 platforms, paid plans can also add unlimited custom dimensions for any project.

Custom formats work exactly like built-in formats — with smart cropping and all the same features.

Overlays & Frames

Overlay presets let you add your logo, text, and call-to-action buttons on top of your images and videos. Create a preset once with your branding elements, then apply it across all your ad formats automatically.

Each format gets the overlay positioned correctly — no manual placement needed. Trial accounts include 3 presets; paid plans are unlimited.

Yes. You can create multiple overlay presets — for example, one for Instagram Stories and another for YouTube Thumbnails — and assign different presets to different formats within the same batch.

Each preset remembers its element positions, sizes, and timing (for video overlays).

Yes. When you upload a video, you can scrub through and select the perfect frame. That frame is then resized as a still image across all your selected formats.

Great for thumbnails, social media posts, or stand-alone image ads derived from video content.

Yes. The video overlay editor includes a visual timeline where you set exactly when each element — logo, text, CTA — appears and disappears.

You can stagger entries, overlap elements, or have them persist throughout the entire video. The timeline gives you frame-accurate control.

Still need help?

Can't find what you're looking for? We're here to help. Send us a message and we'll get back to you within 24 hours.

Contact Support